Event: QualityWatch 2014: close to critical?
Date: 28 October 2014
Time: 9.30am – 4pm
Venue: Health Foundation Auditorium, 90 Long Acre, London WC2E 9RA

The measurement, monitoring and safeguarding of the quality of patient care continues to be at the centre stage of debate and discussion on the future of the NHS and social care services. As providers face up to the twin challenges of an extended period of constrained funding and rising demand, we examine the indications for sustained quality of care.

The second annual QualityWatch conference, part of a joint research programme from the Nuffield Trust and the Health Foundation, will be a forum for policy-makers, clinicians and  managers to come together to review the state of quality and explore opportunities to advance quality as NHS and social care services struggle to withstand the financial squeeze.

At the conference you will hear from a range of international, regional and local leaders engaged in quality of care who will explore:

  • How has the quality of services changed in recent years?
  • How does this compare with quality trends in other countries?
  • How has quality changed at the bottom end of the scale?
  • How does media debate around quality reflect the actual experience of care?

The conference will also feature discussion of published QualityWatch research and analysis, including elective waiting times, admissions from care homes and mental health.

The conference is an invitation-only, free-to-attend event for decision-makers working in the NHS and social care; national and local government; the voluntary sector; and patient groups.

Programme for the day

10.00: Session 1 - Is the quality of care in England getting better?

  • Insights into QualityWatch programme - What’s happening to state of quality looking forward?
  • Quality in context
  • Debate: What can policy do to improve quality?

11.50: Session 2 - Contradictions in quality

  • Introducing some contradictions
  • Panel discussion: What lies behind these apparent contradictions?

12.45: Session 3 - Parallel sessions

Delegates choose to attend one of the following:

  • Elective waiting times
  • Admissions from care homes
  • Mental health

14.10: Session 4 – Quality at the bottom end of the scale

  • How has quality changed for the most poorly served service users?
  • Indications of serious service failure
  • How can we understand quality at the margins?

15.10: Session 5 –The quality debate

  • Panel discussion: The quality of the debate on quality

16.00: Close.

Professor Sheila Leatherman CBE, Research Professor, School of Public Health, The University of North Carolina at Chapel Hill, will chair the event.

If you are interested in attending the conference, please contact our events team.