Access to GP out-of-hours services
Access to GP services is important to patients. Primary care out-of-hours period is normally from 6.30pm to 8.00am on weekdays, all weekend and bank holidays. The GP Patient Survey gives patients the opportunity to comment on their experience of GP services and other local NHS services.
The percentages are weighted and error bars in the charts presented here represent +/- 95% confidence intervals.
The majority of data points represent the data reported for financial years except for those covering January to September 2013, which represents responses to questionnaires sent in two waves: from January to March and July to September. To reflect that these data points do not cover a full financial year and may have overlaps with the previous financial year, meaning they are not fully comparable to other data points in the series, they are shaded a different colour.
The number of respondents to the GP patient survey has decreased year on year from 2,169,718 patients in 2009/10 to 943,138 for January - September 2013, which relates to participation rates of 39% in 2009/10 and 35% between January and September 2013.
For more information, including technical methodology, please see the GP patient survey website.