Do patients feel involved in decisions about their care?
Evidence has shown that supporting patients to be actively involved in their own care and treatment can improve outcomes and experience for patients, and potentially produce efficiency savings for the system through increased prevention and supported self-care. NHS England has made a commitment to become much better at involving patients (and their carers) by giving them the power to manage their own health and make informed decisions about their care and treatment. The national patient experience surveys ask service users whether they felt involved in decisions about their care and treatment.
These indicators draw on data from the Adult Inpatient Survey, the GP Patient Survey, the Children and Young People's Survey, the Emergency Department Survey, the Maternity Survey and the Community Mental Health Survey.
For each CQC survey, two weights were applied to the survey results data: a trust weight to ensure that each trust contributes equally to the England average, and a population weight, to make sure each trust's results are representative of their own sample and do not over represent groups such as older respondents. A combination of the two weights resulted in one single weighting which was applied to enable comparisons between years.
Note that data from the most recent survey publications were used for comparison. Our comparison across NHS services did not adjust for differences in survey populations; therefore, the results may not be directly comparable.
The international indicator uses OECD data which is the age-sex standardised rate per 100 patients.
For more information about the survey data please see NHS England, National Patient and Staff Surveys and for details about the OECD data see OECD Health Statistics 2017, Definitions, Sources and Methods.