People's feelings about their mental health care
To understand the quality of services that the NHS delivers, it is important to understand what patients think about their care and treatment. The survey of community mental health patients asked users several questions about their experiences.
The community mental health survey looked at a sample of people from each trust who used NHS mental health services. Use of a mental health service could include contact with psychiatrists or psychiatric nurses, mental health support workers, occupational therapists, psychologists, psychotherapists or other mental health as well as social care workers, including those helping people with dementia, depression or other types of mental health problem. The survey asked people their views of the service to see how well it worked and whether it could be improved.
These questions were answered by all who saw someone from NHS mental health services.
Respondents who had been in touch with mental health services for less than a year have been excluded from the base for this question.
Note: respondents who stated that they did not know/could not remember have been excluded. Results are based on unweighted data.