NHS staff satisfaction with the quality of their work and making a difference
The staff pledges that are part of the NHS Constitution define what the NHS expects from staff and what staff can expect from NHS employers. One of these pledges is to provide all staff with clear roles and responsibilities and rewarding jobs for teams and individuals that make a difference to patients, their families and carers and communities.
For more information, please see NHS Staff Survey 2016.
National averages include other organisations outside of the sectors shown in the charts, for example PCTs and CCGs. In 2015 extra categories were created for acute trusts and mental health & learning disability trusts that are combined community trusts. Where these trusts were previously coded as either acute trusts or mental health & learning disability trusts the analysis included them in the categories they were previously in.
In 2015, the format of these questions was changed, placing "not applicable" as the first rather than the last response option, making it more noticeable.