Patient experiences of primary care services
Good access to a general practice is important for many of us. The GP Patient Survey gives patients the opportunity to comment on their experiences of their GP practice and other local services.
The percentages are weighted and error bars in the charts presented here represent +/- 95% confidence intervals.
The majority of data points represent the data reported for financial years except for those covering July 2013 to March 2014, which represent responses to questionnaires sent in two waves, from July to September 2013 and January to March 2014 To reflect that these data points do not represent a full financial year, possibly overlaps slightly with 2012/13 data and therefore is not fully comparable to the other data points in the series, these data points are shaded a different colour.
The number of respondents to the GP patient survey has decreased year on year from 2,169,718 patients in 2009/10 to 903,357 for July 2013 - March 2014, which relates to participation rates of 39% in 2009/10 and 34% between July 2013 and March 2014.
In 2016, the questions around out-of-hours care changed and are no longer directly comparable to previous years. For more information, including technical methodology please see the GP patient survey website