Carers' views of social care quality
Carers are a key part of social care services. The carers’ survey was developed to learn more about whether services are helping them in their caring role and life outside of caring, and about their perception of services provided to the cared-for person.
This questionnaire was initially conducted as a pilot in 2009-10 where councils could voluntarily take part. Ninety out of 152 took part compared to 151 of 152 in 2012-13 and 152 in 2014-15 when the questionnaire was compulsory.
In 2009-10 a sample of 88,000 carers out of an eligible population of 176,000 was selected and sent questionnaires, of which 35,000 responded to the survey - a response rate of 40%. In 2012-13, 57,810 people out of a sample of 125,950 carers responded to the survey, which is a response rate of 46%. In 2014-15, 57,380 out of a sample of 131,105 carers responded to the survey, which is a response rate of 44% (down two percentage points from 2012-13). In 2009-10, the data was not aggregated in regional groups, so only data from the last two years is included.