22 October 2014

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Event: QualityWatch 2014: close to critical?
Date: 28 October 2014
Time: 9.30am – 4pm
Venue: Health Foundation Auditorium, 90 Long Acre, London WC2E 9RA

The measurement, monitoring and safeguarding of the quality of patient care continues to be at the centre stage of debate and discussion on the future of the NHS and social care services. As providers face up to the twin challenges of an extended period of constrained funding and rising demand, we examine the indications for sustained quality of care.

The second annual QualityWatch conference, part of a joint research programme from the Nuffield Trust and the Health Foundation, will be a forum for policy-makers, clinicians and managers to come together to review the state of quality and explore opportunities to advance quality as NHS and social care services struggle to withstand the financial squeeze.

At the conference you will hear from a range of international, regional and local leaders engaged in quality of care who will explore:

  • How has the quality of services changed in recent years?
  • How does this compare with quality trends in other countries?
  • How has quality changed at the bottom end of the scale?
  • How does media debate around quality reflect the actual experience of care?

The conference will also feature discussion of published QualityWatch research and analysis, including elective waiting times, admissions from care homes and mental health.

Confirmed speakers include:

  • Prof Sir Bruce Keogh, National Medical Director, NHS England
  • Nigel Edwards, Chief Executive, Nuffield Trust
  • Dr Jennifer Dixon, Chief Executive, the Health Foundation
  • Sonia Sodha, Head of Public Services & Consumer Rights, Which?
  • Anna Quigley, Research Director, Ipsos MORI
  • Prof Martin Roland, Professor of Health Services and Research, University of Cambridge
  • Prof David Oliver, Consultant Physician, Royal Berkshire NHS Foundation Trust
  • Dr Maureen Baker, Chair, Royal College of General Practitioners
  • Mike Birtwistle, Founding Partner, Incisive Health
  • Prof Nick Black, Professor of Health Services Research, London School of Hygiene and Tropical Medicine
  • Dr Katherine Rake OBE, Chief Executive, Healthwatch England
  • Prof Niek Klazinga, The Organisation for Economic Co-operation and Development
  • Nigel Ellis, Executive Director, Local Government Ombudsman
  • Sophie Corlett, Director of External Relations, Mind
  • Dr Rob Findlay, Director, Gooroo Limited
  • Dr Ingrid Wolfe, Paediatrician, Child Public Health Research Fellow, London School of Hygiene and Tropical Medicine.
  • Nisha Mehta, Editor-in-Chief, The Annual Report of the Chief Medical Officer, Department of Health
  • Saffron Cordery, Director of Policy and Strategy, Foundation Trust Network
  • Celia Ingham Clark, National Director for Reducing Premature Deaths, NHS England

The conference will be chaired by Dr Geraldine Strathdee, National Clinical Director Mental Health, NHS England.

         This is an invitation-only, free-to-attend event for decision-makers working in the NHS and social care; national and local government; the voluntary sector; and patient groups.

Programme for the day

10.00: Session 1 - Is the quality of care in England getting better?

  • Plenary: Insights into QualityWatch programme - What’s happening to state of quality looking forward?
  • Keynote: Quality in context
  • Debate: What can policy do to improve quality?

11.45: Session 2 - Quality in primary care

  • Panel discussion: The changing standards of quality within primary care

12.30: Session 3 - Parallel sessions

Delegates choose to attend one of the following:

  • Elective waiting times
  • Trends in quality of mental health services
  • International comparisons of quality of care

14.15: Session 4 – Quality at the bottom end of the scale

  • Plenary: How has quality changed at the bottom end of the scale?
  • Plenary: Indications of serious service failure
  • Panel discussion: How can we understand quality at the margins?

15.10: Session 5 –The quality debate

  • Panel discussion: How does the media debate around quality reflect the actual experience of care?

16.00: Close.

If you are interested in attending the conference, please contact our events team.


Time

Topic

Speaker

09.30

Registration and refreshments

Session 1

Is the quality of care in England getting better?

10.00

Welcome and setting the context

Chair: Dr Geraldine Strathdee OBE, National Clinical Director for Mental Health, NHS England @DrG_NHS

10.05

Insights from the QualityWatch programme

Dr Martin Bardsley, Director of Research, Nuffield Trust @NuffieldTrust

Ian Blunt, Senior Research Analyst, Nuffield Trust @IanBlunt78

10.30

Keynote address

Prof Sir Bruce Keogh, National Medical Director, NHS England @DrBruceKeogh

10.45

Chaired discussion

Chair: Dr Geraldine Strathdee OBE, National Clinical Director for Mental Health, NHS England @DrG_NHS

11.00

Panel discussion: What can policy do to improve quality?

Dr Jennifer Dixon CBE, Chief Executive, The Health Foundation @JenniferTHF

Nigel Edwards, Chief Executive, Nuffield Trust @nedwards_1

Prof Sir Bruce Keogh, National Medical Director, NHS England @DrBruceKeogh

Chair: Dr Geraldine Strathdee OBE, National Clinical Director for Mental Health, NHS England @DrG_NHS

11.30

Morning refreshments

Session 2

Quality in primary care

11.45

Panel discussion: The changing standards of quality within primary care

Sonia Sodha, Head of Public Services and Consumer Rights, Which? @soniasodha

Anna Quigley, Research Director, IpsosMORI @QuigleyAnna

Dr Maureen Baker, Chair of Council, Royal College of General Practitioners @MaureenRCGP

Prof Martin Roland, Professor of Health Services Research, University of Cambridge @ProfRoland

Chair: Prof Nick Barber, Director of Research, The Health Foundation @HealthFdn

Session 3

Parallel sessions

12.30

1: Elective waiting times

Dr Rob Findlay, Director, Gooroo Ltd @gooroohealth

Celia Ingham Clark, Director for Reducing Premature Mortality, NHS England @NHSEngland

Chair: Holly Dorning, Research Analyst, Nuffield Trust @Ron_Direction

 

2: Trends in quality of mental health services

Dr Nisha Mehta, Editor-in-Chief, The Annual Report of the Chief Medical Officer, Department of Health; GP, NHS Scotland @nsmehta1234

Prof Graham Thornicroft, Professor of Community Psychiatry, King’s College London @ThornicroftG

Chair: Adam Roberts, Senior Economics Fellow, The Health Foundation @ADRoberts777

 

3: International comparisons of quality of care

Dr Ingrid Wolfe, Programme Director, Evelina London Child Health Partnership @ingridjohanna66

Prof Niek Klazinga, Health Care Quality Indicators Programme Coordinator, Organisation for Economic Co-operation and Development @OECD

Chair: Dr Lucia Kossarova, Senior Research Analyst, Nuffield Trust @NuffieldTrust

13.15

Lunch

Session 4

Quality at the bottom end of the scale

14.15

How has quality at the bottom end of the scale changed?

Dr Martin Bardsley, Director of Research, Nuffield Trust @NuffieldTrust

14.20

Indications of serious service failure

Nigel Ellis, Executive Director, Local Government Ombudsman @LGOmbudsman

14.30

Panel discussion: How can we understand quality at the margins?

Nigel Ellis, Executive Director, Local Government Ombudsman @LGOmbudsman

Sophie Corlett, Director of External Relations, Mind @sophiecorlett

Dr Katherine Rake OBE, Chief Executive, Healthwatch England @HealthwatchE

Ruth Thorlby, Senior Fellow in Health Policy, Nuffield Trust @NuffieldTrust

Chair: Dr Martin Bardsley, Director of Research, Nuffield Trust @NuffieldTrust

Session 5

The quality debate

15.10

Panel discussion: How does the media debate around quality reflect the actual experience of care?

Prof David Oliver, Consultant Physician, Royal Berkshire NHS Foundation Trust

Mike Birtwhistle, Founding Partner, Incisive Health @Mbirty

Prof Nick Black, Professor of Health Services Research, London School of Hygiene and Tropical Medicine @LSHTMpress

Saffron Cordery, Director of Policy and Strategy, Foundation Trust Network @FTN_Saffron

15.55

Chair’s closing remarks

Chair: Dr Geraldine Strathdee OBE, National Clinical Director for Mental Health, NHS England @DrG_NHS

16.00

Close

 


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